We are excited to share that we are safely reopening our doors!
Our highest responsibility is to ensure the health and safety of our guests and employees. We continue to follow the latest advice and recommendations from the Center of Disease Control (CDC) and the World Health Organization (WHO) and work closely with public health officials to assure we are taking all necessary precautions to protect our guests and employees.
There are many variables that may impact our opening date due to COVID-19, however as of now, our restaurants are scheduled to open June 5th and our hotel could open as early as June 15, pending city of Miami Beach reopening guidelines. In response to COVID-19, The Clevelander has implemented a Cleve Cares program. The program will include such elements as a seal to indicate that the room has been deep-cleaned; the removal of clutter in guest rooms like pens, paper and flyers; hand-sanitizer stations placed throughout the property; high-touch areas that will receive extra EPA-registered disinfection; new cleaning and occupancy limits for all food and beverage outlets; and social distancing requirements property-wide. Click below for more information on the program details.
As we all start to adjust to this new normal, we want to make sure you feel safe and comfortable when making plans to visit us and alleviate any concerns you may have. We are implementing a flexible cancellation policy with a full refund issued if canceled 24 hours prior to reservation. For further information, our dedicated team is standing by to answer any questions at (877) 532-4006.
We encourage guests to visit FloridaHealth.gov for ongoing COVID-19 updates and impacts on the travel industry in Miami-Dade.
We look forward to safely welcoming you back.